View Services View Services View Services

Home

Medication Management
Counseling Services
Community Integration
Care Management in Mental Health

about us

Our Vision is to be a leading force in fostering a supportive and inclusive community where mental wellness is prioritized and individuals achieve lasting recovery."

We are a community-based psychiatric rehabilitation program dedicated to empowering individuals with mental health challenges to achieve independence and improved quality of life. Our main focus is on fostering emotional resilience, enhancing social integration, and equipping clients with essential coping strategies to navigate daily life successfully.

ANCHORTEES HEALTH INC. QUALITY IMPROVEMENT

At Anchortees Health Inc., we are dedicated to fostering a culture of excellence, accountability, and person-centered care. As part of our commitment to continuous improvement, we implement a robust Quality Management and Improvement Program (QMIP) aligned with the standards of the Commission on Accreditation of Rehabilitation Facilities (CARF).

Our goal is to ensure that every individual we serve receives the highest quality of care in a safe, equitable, and compassionate environment. We embrace transparency in our performance and are continually striving to enhance outcomes for all stakeholders.

Licensed in Maryland,
ANCHORTEES is licensed to offer services in all counties.

MD-Dept-of-Health-logo-e1570048514368-1
carf logo
Quality Improvement Committee (QIC)
Who We Are:
A multidisciplinary team comprised of staff members, persons served, and key community stakeholders.

What We Do:
Analyze service delivery data.
Identify patterns and opportunities for growth.
Set performance priorities and measurable goals.
Monitor and evaluate ongoing initiatives.

Meeting Frequency:
Quarterly, with documented summaries of findings, decisions, and planned actions.
Quality Management and Improvement Program (QMIP)
The QMIP at Anchortees is designed to drive measurable improvements in service delivery, clinical outcomes, and overall stakeholder satisfaction.

Quality is embedded at every organizational level — from leadership to direct service staff — ensuring our mission and vision are reflected in all aspects of our work.
Quality Assurance and Performance Improvement (QAPI)
Our QAPI framework is designed to promote:
Improved clinical and psychosocial outcomes.
Early detection and reduction of service disparities.
Enhanced access, engagement, and satisfaction among persons served.
Evidence-informed decision-making driven by real-time data.
Annual evaluations of program effectiveness and impact on individuals and the broader community.
Performance Improvement Projects (PIPs) & Quality Improvement Activities (QIAs)
Purpose:
To proactively identify barriers and opportunities through quantitative data, stakeholder feedback, and internal audits.

Our Approach:
Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals.
Assign responsible teams with clear accountability.
Monitor progress through regular reporting and data review.

Strategic Alignment:
All initiatives are directly linked to our mission of empowering individuals through accessible, culturally competent, and recovery-oriented behavioral health services.
Stakeholder Engagement & Feedback
We believe lasting improvement comes from active listening. We continuously seek and incorporate feedback from:
Individuals and families served.
Peer support networks.
Community service providers and referral partners.
Through satisfaction surveys, listening forums, feedback boxes, and direct outreach, we ensure that service planning, policy revisions, and improvement initiatives are informed by those we serve.
Transparency & Accountability
Anchortees Health Inc. is committed to being open and accountable in our quality journey.
We provide:
Routine updates on key performance indicators and improvement targets.
Opportunities for community input through meetings and surveys.
Clear reporting on how quality initiatives benefit individuals and strengthen outcomes.

why choose us

Finding the right mental health care can feel overwhelming,
but at Anchortees Health Inc. Baltimore, we make it easy to get the support you need.

Client-Centered Care

We prioritizes client-centered care, meaning that the clients needs are put first. This creates a supportive and respectful environment.

Social Integration

We recognize the importance of social connection and actively work to enhance clients' social integration, promoting a sense of belonging in the community.

Community-Based Approach

Being a community-based program, We are deeply rooted in the Baltimore community, fostering strong local partnerships and providing accessible services.

Emotional Resilience

We prioritize fostering emotional resilience, equipping clients with the tools they need to manage their emotions and cope with life's challenges.

Comprehensive Support

We offer a wide range of services, including skill-building activities and therapeutic interventions, providing holistic support for individuals with mental health challenges.

Individualized Rehabilitation Plans

We help create personalized plans, ensuring that each client's unique needs and goals are addressed. This tailored approach increases the likelihood of successful recovery.

Book Assessment

We will love to hear from you, book an assessment and receive the best advice from specialists in the field.






    Or call us now

    Give us a call to ask for online advice or schedule an assessment with us.