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Medication Management
Medication can be a vital part of managing mental health conditions. Our medication management services …
Counseling Services
Our counseling services provide a safe and supportive environment where individuals can explore their …
Community Integration
We believe that true recovery happens when individuals are empowered to participate fully in their …
Care Management in Mental Health
we prioritize the well-being of every individual we serve. Our care management approach is rooted in …
about us
Our Vision is to be a leading force in fostering a supportive and inclusive community where mental wellness is prioritized and individuals achieve lasting recovery."
ANCHORTEES HEALTH INC. QUALITY IMPROVEMENT
At Anchortees Health Inc., we are dedicated to fostering a culture of excellence, accountability, and person-centered care. As part of our commitment to continuous improvement, we implement a robust Quality Management and Improvement Program (QMIP) aligned with the standards of the Commission on Accreditation of Rehabilitation Facilities (CARF).
Our goal is to ensure that every individual we serve receives the highest quality of care in a safe, equitable, and compassionate environment. We embrace transparency in our performance and are continually striving to enhance outcomes for all stakeholders.
Licensed in Maryland,
ANCHORTEES is licensed to offer services in all counties.
Quality Improvement Committee (QIC)
A multidisciplinary team comprised of staff members, persons served, and key community stakeholders.
What We Do:
Analyze service delivery data.
Identify patterns and opportunities for growth.
Set performance priorities and measurable goals.
Monitor and evaluate ongoing initiatives.
Meeting Frequency:
Quarterly, with documented summaries of findings, decisions, and planned actions.
Quality Management and Improvement Program (QMIP)
Quality is embedded at every organizational level — from leadership to direct service staff — ensuring our mission and vision are reflected in all aspects of our work.
Quality Assurance and Performance Improvement (QAPI)
Improved clinical and psychosocial outcomes.
Early detection and reduction of service disparities.
Enhanced access, engagement, and satisfaction among persons served.
Evidence-informed decision-making driven by real-time data.
Annual evaluations of program effectiveness and impact on individuals and the broader community.
Performance Improvement Projects (PIPs) & Quality Improvement Activities (QIAs)
To proactively identify barriers and opportunities through quantitative data, stakeholder feedback, and internal audits.
Our Approach:
Set SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals.
Assign responsible teams with clear accountability.
Monitor progress through regular reporting and data review.
Strategic Alignment:
All initiatives are directly linked to our mission of empowering individuals through accessible, culturally competent, and recovery-oriented behavioral health services.
Stakeholder Engagement & Feedback
Individuals and families served.
Peer support networks.
Community service providers and referral partners.
Through satisfaction surveys, listening forums, feedback boxes, and direct outreach, we ensure that service planning, policy revisions, and improvement initiatives are informed by those we serve.
Transparency & Accountability
We provide:
Routine updates on key performance indicators and improvement targets.
Opportunities for community input through meetings and surveys.
Clear reporting on how quality initiatives benefit individuals and strengthen outcomes.